Santa Ana Tustin Physical Therapy


Exercise is Medicine


Information


Contact Us

We accept most insurance plans including: Medicare, Blue Cross, Blue Shield, Aetna, Cigna, Worker's Compensation, and Personal Injury. If you do not have insurance, we also offer cash payment discounts.

Our Extended Office Hours are:
M-W-F: 6:30 am to 7:00 pm
T-TH: 8:00 am to 7:00 pm

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For full directions, visit the Google Maps link in the top right-hand corner of the page.





If you have any questions, please call first. If you would like further information, please fill out this short form and we will contact you within 24 hours. Thank you.






What should I expect during the first visit?

When you first arrive at the clinic, Jose or Hilda will ask to have your insurance card and driver’s license available for photocopy. You will also need to give us your prescription for physical therapy from your physician. If you do not have a prescription, we may be able to call your physician to request one. Paperwork will then be given to you to fill out. It is recommended that you come in 20-30 minutes prior to your appointment to complete the paperwork.

After the paperwork is complete, one of our physical therapists will then perform an initial evaluation to help determine causes of symptoms/dysfunction and a treatment plan. After the evaluation, the therapist will determine the type of treatment, length of treatment, and a home exercise program.


What should I wear?

You should wear loose comfortable clothing so that the areas being assessed are easily exposed for examination. For example, if we are going to treat your knee or ankle, please wear shorts or loose pants. Comfortable shoes are also recommended. Patient gowns are also available.


How long will each treatment last?

Each treatment lasts for 45-75 minutes and involves one-on-one manual therapy with the physical therapist, therapeutic exercise performed at the clinic to ensure proper body mechanics and techniques. We will also review your home exercise program at each visit and make any changes if necessary. We usually end the session with modalities such as electrical stimulation, ultrasound, ice or heat pack.


Will I have the same physical therapist each time I come?

We prefer that each patient remain with the same therapist for each visit so that we can follow you through the full course of treatment and make changes to your treatment accordingly. On occasion, you may see another physical therapist if there is a conflict in schedules. You may request to schedule with a female or male therapist if there is a preference.


How many visits will I need?

The number of visits is dependent on the individual, the diagnosis, the severity of symptoms, surgery, medical history, insurance benefits and can range from a few visits to a few months. We will discuss with you how many visits you will require and how long you should expect to be in physical therapy to reach maximal function.We will be in constant contact with your physician and therefore optimize your recovery.


Do I need to see a doctor before I go to physical therapy?

In most cases yes, you will need to see a doctor before you start physical therapy. We also offer free consultations without a prescription to discuss any problems you may have and how we may help you. You may also ask about our fitness evaluations, which require no prior medical prescriptions.


How much will I have to pay for physical therapy?

Our office manager has over 20 years of experience dealing with insurance companies. The amount paid out of pocket depends on individual insurance plans and coverage. We will gladly verify your insurance and explain your benefits and financial responsibility before your first visit. For those patients without coverage options, discounted cash rates are available, and vary depending on diagnosis and treatment. We also offer a gym program for patients that have completed physical therapy.